Our Services


Jewelry Restyling:

If an item in your jewelry box has gone out of style or you simply want to try something new, bring it to us. We'll work with your specifications to create something fresh and exciting.

Jewelry Repair:

Our in-house repair shop can handle a myriad of jewelry repairs, most with a one-year warranty. We can repair rings, earrings, pendants, chains, pins and bracelets. Next-day service is also offered for a wide variety of repairs. We use state-of-the-art methods, meticulous quality control procedures and the latest technology, including a laser welder where appropriate, to handle your precious jewelry. All repairs are done on-site, so your jewelry will never be shipped anywhere. 

Custom Design:

Have something unique in mind but can't find it anywhere? We're happy to assist you through the process of designing a completely new piece. We'll work with you to ensure the durability of the design as well as the beauty. You have the option to see 3-D images of all designs before any work starts. You can also have a wax mold created. The entire process takes roughly 3-6 weeks.

Watch Repair:

We service all watches that were purchased from Bay Area Diamond Co. We are an authorized retailer for Citizen, Skagen and Swiss Army watches and thus can handle repairs and replacement parts for those brands.

We replace batteries in most every other brand of watches, and most battery changes and band adjustments can be done while you wait. We carry a wide assortment of replacement bands that can be put on right away, too.


We are happy to provide you with a free insurance appraisal on your purchase. For diamonds and diamond jewelry not purchased at Bay Area Diamond Company, appraisals for a fee are performed by the owner, Brian Rouse, who is certified in Diamonds and Diamond Grading by the Gemological Institute of America (GIA).  Appraisals include professional photos and detailed verbiage including measurements, weights, and setting techniques.

Pearl and Bead Restringing:

Bay Area Diamond Company will custom-string your necklaces or bracelets and will always clean your jewelry before restringing. This can be done in many different styles and we're glad to work with you to create the perfect style. These services are available whether or not the items were purchased at Bay Area Diamond Company.

Wish Lists:

We maintain wish lists for any customer who'd like us to track their favorite pieces. Whether you want to make sure friends and family know what you've been hoping for or you'd just like to keep track of your desires personally, we're here to help. Just in case your significant other wants to surprise you with jewelry, its a great idea to keep a wish list on file.

Gift Cards:

Gift cards in any amount can be purchased. They're ideal for employees, co-workers and anyone who likes to pick out their own unique jewelry. A gift card is always a great idea for a fundraiser basket as well.


We will gladly engrave and personalize any jewelry piece or watch. This service is performed by hand or by machine, depending on the piece.  As a general rule of thumb, we can engrave the inside of rings or flat surfaces, such at watch backs, name plates and money clips.

Gift Wrapping:

This additional service is completely free of charge. We'll send you home with a beautifully wrapped gift. All you have to do is present it to the lucky recipient!