All purchases made at Bay Area Diamond Company earn 5% back in rewards. These rewards are kept in our computer system, and never expire. This is one of the (many) reasons that customers of Bay Area Diamond Company become customers for life.
Refer a family member/friend to shop with us, and when they make a purchase of $2,500 or more, you each receive a $250 shopping credit! This credit is kept on your account and never expires. There is no limit to the amount of referral credit you can earn.
True Love Guarantee
We guarantee she will LOVE the diamond you choose for her. If she’s not 100% satisfied, bring it back to Bay Area Diamond Company & exchange it for something she loves more! We’ll give you the value of the diamond back to invest in ring she loves more. This is our guarantee that she’ll end up with the perfect ring.
Trade up policy
If you’re looking to upgrade your diamond, and it was purchased from us, trade up with us! We’ll buy back your current diamond for the price it was purchased for, and give you that money to invest in a more beautiful diamond.
Returns/exchanges may be made for store credit within 14 days of purchase. The item being return for credit/ exchanged must be unworn, in good condition, and without need of repair. Special orders and altered items may be non-returnable and/or subject to restocking fees.
Items purchased between Thanksgiving & Christmas may be returned/exchanged for in-store credit until January 15th.
We are part of Preferred Jewelers International’s Lifetime Warranty Program. Through PJI, we offer two fantastic warranty options (one is complimentary with your purchase!), both aimed to protect the longevity of your precious pieces.
Preferred JEWELERS INTERNATIONAL
We offers three-month layaways. Merchandise can be held with a deposit of 25% of the purchase price. An additional 25% is due each month, at which time the item can be picked up.
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Custom Jewelry Policy
All custom jewelry is non-refundable and requires a 30% deposit before the work begins. Full payment upon receipt of custom work will denote the client's complete satisfaction.