Did you have a good experience with us?
Enjoyable evening, great customer service even though it was a busy night.
My wife wanted to have a ring made into a pendant, so I asked a number of people around the office who I could trust. They unanimously agreed that Bay Area Diamond was the place to go. Our Sales Consultant was Lori - and she was amazing! She gave us great advice and was beyond pleasant. In fact, everyone we met was amazing. The entire experience was pleasant and FUN! Amazing customer service. Thanks for the great experience!!!
My experience with the staff has been very excellent. They have always been very courteous and helpful. I look forward to continuing to giving them my business and dealing with them in the future.
The staff was excellent to work with. I was there to get a diamond set, along with having an existing setting updated. Lori was very helpful in my decision making. I definitely recommend anyone to go here for all your jewelry needs. They are super friendly and honest!
Had a ring resized. Perfect fit! Very friendly associates.
Actually a five out of five. Quality store, outstanding work and customer service.
Brought in a wedding band to be resized. Work was to be done in two weeks; done in four days!!!
Cannot see where the soldering was done and they did save the engraving in the ring!!
I’ve run out of adjectives; try this business, they will not disappoint.👍👍👍👍👍
I absolutely love my diamond ring. Leigha and Judd are both so helpful and friendly. We really enjoy going back to get my ring cleaned just to visit. They treat you like family.
I could not be any happier with the staff, service and finished product here at Bay Area Diamond. We brought in my wedding ring for repair, but we had to find a new diamond first. The staff was so helpful and honest! They gave us all our options in finding the perfect diamond. We highly recommend them to anyone looking for the best jeweler and staff!!!
I would have to say that the associates I interacted with that day I came into the store were delightful- Their personalities were enthusiastic and inviting - we chatted about a mutual friend, Linda, who helped me design my emerald and diamond ring many years ago - I loved the gold necklace and the suggestions we shared - They are definite assets to your business !
It's been a while since I visited-but I felt like I had just been there recently. The service was outstanding as usual, the personnel friendly and helpful, I never have any reservations recommending Bay Area Diamond to anyone.
Had another great experience at Bay Area Diamonds. I was in and out with a ring from my wife's wish list within 15 mins. Thanks to Christina and the rest of the staff,always quick and painless
Christina, and the rest of the staff at Bay Area, has been wonderful to work with. Never once did I feel like I was being pressured into buying something and she was more than willing to work with me until I found exactly what I wanted in an engagement and wedding ring. She even went above and beyond to help my fiance with the proposal. From day one I have been recommending this company to friends and will continue to use them as my trusted jeweler.
Great job, service I've received has always been very good.
We really appreciate all the help and the great service! The whole staff is very trustworthy and fun. We feel like we met new friends. They took the time to make sure we got what we wanted and then some. Lori, thanks for all your help. You are awesome! Bay Area Diamonds....thumbs up!
Had another great experience at Bay Area Diamond. I was in and out with a ring from my wife's wish list within 15 mins. Thanks to Christina and the rest of the staff. Always quick and painless
Exceptional service! With the guidance of Lori, I made an appointment with designer Mark Schneider to create a special ring that incorporated stones from rings passed on to me from my mom & grandmother's. When I received the finished heirloom it was tears & cheers! Beautiful keepsake for myself and to be passed along to my daughter. Thank you Bay Area Diamond Co.!
I have been looking to replace my wedding ring for the last 5 years. When we got married we didn't have much, our wedding ring was a ring from someone who's engagement didn't work. It is a beautiful ring, but not what I would have picked out 30 years ago. So prior to our 25th anniversary I received the ok to look for a replacement, something I liked. I have been looking off and on for the last 5 years stopping in at Bay Area not often. the beginning of March I stopped in, I described the ring I was looking for. Chris knew what I was looking for right away, she showed me the Mark Schneider collection I found the ring I always wanted. My ring is amazing and I was able to change the ring to what I truly wanted. I love how they knew what I was looking for and how easy it was to make the change I requested.
I brought my 34-year-old wedding ring into Bay Area Diamond Company because the prongs were bent. It turns out my ring needed a whole new crown (only one prong was still intact!) Not only did they fix my ring, what I received back looks so shiny people will think I just got married! The service from beginning to end was absolutely top notch. I would not hesitate to recommend Bay Area Diamond Company.
Yesterday I experienced quite possibly the best customer service of my life. My engagement ring needed to be resized so I dropped it off on Monday and my saleswoman Christina (who is the best) said she hoped it would be done on Tuesday. Okay, awesome. It ended up not being ready on Tuesday but would be ready instead on Wednesday morning. Due to my work schedule I wouldn't be able to get it until Thursday evening, which is a bummer but not a tragedy or anything. So that was fine and I told Christina I would come by on Thursday to get it. Her response was "or I can bring it to you". Of course I told her that was very nice but I didn't want to inconvenience her and her response was "where can I meet you." So, Christina from Bay Area Diamond drove 40 minutes on her DAY OFF (in pouring rain, btw) to bring me my ring. Seriously, BEST. SERVICE. EVER. In summary: if you live anywhere near Green Bay and you're in the market for jewelry you should go see Christina at Bay Area Diamond. You will not regret it. Also, tell her I sent you. :)
I Iost an earring, Bay Area confident it could be replaced. Very helpful. Another visit to Bay Area Diamond. I wanted to have my mom's engagement diamond set in a pendant. Judd the great employee helped me and we found a beautiful setting for the stone. Iove it. Always feel comfortable at this jeweler. No pressure, open to any questions. I highly recommend!
My experience there was fantastic. I went to get an engagement ring and they couldn't have been more helpful and relaxing! They made it so easy. HUGE SHOUT OUT TO LEIGHA!! She was FANTASTIC to work with and because of her, I know that I'll be coming back here again for all my future jewelry purchases. Plus, my fiancée loved the ring, a double bonus!! Overall, this place was fantastic, hands down best in town!
Had a great experience working with Lori (and Judd too!) at Bay Area Diamond. No pressure, lots of patience, no heavy sales pitch and they let me think about my purchase for weeks before committing which is the opposite of the heavy-handed mall stores. They let me speak directly with their jeweler and came up with fair, honest pricing. Judd helped us figure out best way to pay and was super helpful. Lori seemed to love her job and was genuinely enthusiastic to make sure I found the perfect pieces. I'll be back. Great job.
I went there for an engagement ring and I was blown away with their service. They made the whole experience fantastic! I worked with Leigha and she was...READ MORE
My husband and I have been loyal customers of Bay Area Diamond Company for over 3 years now. Since day one, Brian and Jill, and their employees, have made...READ MORE
Bay Area Diamond Company always has a great selection, service and prices!
I’ve been going to Bay Area Diamond Company for about 4 years now. The staff is so friendly and helpful. The beautiful jewelry there is unique and very reasonably priced. Tonight they hosted a customer appreciation night. What a great place and a nice way to do business.
When looking for a Jewelry store and or a designer Bay Area Diamond is the place to go for fantastic service! I love how personable and friendly the staff is! They are so helpful with helping you find the perfect piece to satisfy your wishes! Leigha helped me put a wish list together so if my husband or children are looking for a gift, Leigha can show them items she knows I would love to have! She sends messages to stop by as she has something new that I would love and may want to add to my list! So thoughtful and they truly care about their customers! Every piece I had fix they did great work and my item looks incredible!
My boyfriend and I had absolutely the best experience here the staff is so nice and friendly and really get to know you as a person. They treat you like a person not just a number I highly recommend them and plan on going back!! If you have a budget in mind they'll do thier best to keep it.
Great people. I'm always taken care of when I walk in the door.
Everyone was very helpful and especially polite to my daughter! I will defiantly be returning!!!! Also will be recommending!!!
I have nothing but wonderful things to say about Bay Area. My fiancé felt completely at ease while working Leigha. After he proposed, he told me about the ring, where he went, we went there together, and it all made sense. Leigha was extremely personable and we felt like we were truly part of the Bay Area family. They were sincerely excited to hear "our story" and made us feel so welcomed. I would recommend them to anyone and everyone. Not to mention my ring is absolutely stunning! Thank you Bay Area Diamond Company for helping make our adventure so much more memorable.
Great store. I recommend this jewelry store above any others in the area.
Just had a fantastic experience at Bay Area Diamond. Worked with Lori to help find the right pieces, and Judd to help with pricing + payment. Their onsite jeweler thoroughly answered all my exhaustive questions. Such a perfect experience. I'm never going to a mall jeweler again... Bay Area is the best! ❤
My fiance got my ring from here and it is absolutely gorgeous! Went in to get it sized and they were very friendly and fast! Ring was done in less than a week!
Very friendly staff! Leigha is great at what she does! Very personable and knowledgeable!
Christina is absolutely fantastic, went above and beyond to make sure my ring was sized correctly. I will recommend her to any and everyone in the future!
Christina is the best!!! We are celebrating our 2-year anniversary, and we still receive kind greeting cards from her, even though we moved to TX and can't visit the store as we'd like. She is so thoughtful!
Thank you for helping me pick out the perfect wedding setting for my diamond. I love it! Your patience was appreciated!
Got my engagement ring way back in 2011 & loved it. Working on getting a Mother's ring now, since the birth of my first child :-) Jami is newer but very nice and enthusiastic towards the products.. I'm excited to encourage my husband to stop in and really get the ball rolling on my next ring. Sorry we didn't get my wedding bands there, though!