Did you have a good experience with us?
Professional, friendly, courteous, helpful! Love the store and the employees!
I worked with Christina to pick out a beautiful engagement ring for my fiancé. Later my fiancé and I worked with Christina again to find the perfect wedding band to compliment it. Every time we come into the store we are treated very well by both Christina and the rest of the staff. We never feel like we are being pushed, and they do everything they can to make sure we have a great experience.
Bay Area Diamond offers a fantastic product and has a well-trained/educated staff. Beer/wine/ refreshments offered are a nice touch to take the edge off any large purchase.
Judd is a straight-shooter and I prefer to work with someone like that. If you have had a poor buying experience in the past I urge you to give him a try. He is an excellent communicator and went out of his way for me. I look forward to working with him again!
It was SUCH a delight to work with Jess through the entire experience. I dropped the ball on the sizing of my ring and at 1st I must admit, I was a little concerned at the beginning. Through Jess's determination and digging, we were able to keep the process rolling and within a couple weeks I received, the handsome ring my wife and I picked out and it looks incredible... And when u can make a ring look that good on these scrawny fingers, you're doing something right. Her caring personality 💖and knowledge of her craft made for a memorable experience! We will most definitely tell our friends and family and return for more business at Bay Area Diamond. Thanks once again Jess and Christina, and as a male customer, I have to confess it doesn't hurt that all the gals are VERY easy on the eyes, good looking staff you have there🖒 ALRIGHT, THE COLD BEERS don't hurt returning visits either 🍺😎 Take care all, and hope to see Uuu soon!! ✌
Fantastic service and follow up to make sure we were taken care of with our ring selections. Jess and Christina are SWEET and helpful, it was a fun experience. Highly recommend Bay Area Diamond 👍👍👍👍👍
I’ve had 2 rings resized and had great customer service both times. I would highly recommend Bay Area Diamond Co!
I had a necklace from my children with a broken chain. They checked it and said it could be repaired, saving me several hundred dollars. No pressure to spend more money at Christmas time. Completed the repair in the timeframe they promised. Thank you!
After contemplating for years about having a family ring reset, I convinced myself to finally make the jump. I am super thankful for everyone at Bay Area Diamond for holding my hand through this process. Their creative minds and willingness to see a vision is something I can't thank them enough for. Christina was super helpful, patient and above anything the most kind person to help me through this experience. Whenever my son and I walked into the store the rest of the team was always so cheery and welcoming! I know my son felt special when he was shown the toy room to play in! Bay Area came highly recommended and they did not disappoint. They have given me a truly special gift , that I will be proud to wear the rest of my life!
Everyone at Bay Area Diamond 💎 is always helpful. They fixed my ring back to factory quality in a decent amount of time. It looks beautiful!!!
Enjoyable evening, great customer service even though it was a busy night.
My wife wanted to have a ring made into a pendant, so I asked a number of people around the office who I could trust. They unanimously agreed that Bay Area Diamond was the place to go. Our Sales Consultant was Lori - and she was amazing! She gave us great advice and was beyond pleasant. In fact, everyone we met was amazing. The entire experience was pleasant and FUN! Amazing customer service. Thanks for the great experience!!!
My experience with the staff has been very excellent. They have always been very courteous and helpful. I look forward to continuing to giving them my business and dealing with them in the future.
The staff was excellent to work with. I was there to get a diamond set, along with having an existing setting updated. Lori was very helpful in my decision making. I definitely recommend anyone to go here for all your jewelry needs. They are super friendly and honest!
Had a ring resized. Perfect fit! Very friendly associates.
Actually a five out of five. Quality store, outstanding work and customer service.
Brought in a wedding band to be resized. Work was to be done in two weeks; done in four days!!!
Cannot see where the soldering was done and they did save the engraving in the ring!!
I’ve run out of adjectives; try this business, they will not disappoint.👍👍👍👍👍
I absolutely love my diamond ring. Leigha and Judd are both so helpful and friendly. We really enjoy going back to get my ring cleaned just to visit. They treat you like family.
I could not be any happier with the staff, service and finished product here at Bay Area Diamond. We brought in my wedding ring for repair, but we had to find a new diamond first. The staff was so helpful and honest! They gave us all our options in finding the perfect diamond. We highly recommend them to anyone looking for the best jeweler and staff!!!
I would have to say that the associates I interacted with that day I came into the store were delightful- Their personalities were enthusiastic and inviting - we chatted about a mutual friend, Linda, who helped me design my emerald and diamond ring many years ago - I loved the gold necklace and the suggestions we shared - They are definite assets to your business !
It's been a while since I visited-but I felt like I had just been there recently. The service was outstanding as usual, the personnel friendly and helpful, I never have any reservations recommending Bay Area Diamond to anyone.
Had another great experience at Bay Area Diamonds. I was in and out with a ring from my wife's wish list within 15 mins. Thanks to Christina and the rest of the staff,always quick and painless
Christina, and the rest of the staff at Bay Area, has been wonderful to work with. Never once did I feel like I was being pressured into buying something and she was more than willing to work with me until I found exactly what I wanted in an engagement and wedding ring. She even went above and beyond to help my fiance with the proposal. From day one I have been recommending this company to friends and will continue to use them as my trusted jeweler.
Great job, service I've received has always been very good.
We really appreciate all the help and the great service! The whole staff is very trustworthy and fun. We feel like we met new friends. They took the time to make sure we got what we wanted and then some. Lori, thanks for all your help. You are awesome! Bay Area Diamonds....thumbs up!
Had another great experience at Bay Area Diamond. I was in and out with a ring from my wife's wish list within 15 mins. Thanks to Christina and the rest of the staff. Always quick and painless
Exceptional service! With the guidance of Lori, I made an appointment with designer Mark Schneider to create a special ring that incorporated stones from rings passed on to me from my mom & grandmother's. When I received the finished heirloom it was tears & cheers! Beautiful keepsake for myself and to be passed along to my daughter. Thank you Bay Area Diamond Co.!
I have been looking to replace my wedding ring for the last 5 years. When we got married we didn't have much, our wedding ring was a ring from someone who's engagement didn't work. It is a beautiful ring, but not what I would have picked out 30 years ago. So prior to our 25th anniversary I received the ok to look for a replacement, something I liked. I have been looking off and on for the last 5 years stopping in at Bay Area not often. the beginning of March I stopped in, I described the ring I was looking for. Chris knew what I was looking for right away, she showed me the Mark Schneider collection I found the ring I always wanted. My ring is amazing and I was able to change the ring to what I truly wanted. I love how they knew what I was looking for and how easy it was to make the change I requested.
Lori and Judd were great to work with and very helpful. They explained everything well, educated us about the process, and showed us different settings and stones no matter how long it took. Lori really let us take our time to make sure that we were confident in our decision. We love what we selected and we're very happy that such great service came with it! ~Ali and Justin
Bay Area Diamond Company makes you feel like family. I brought in wedding rings to get re designed and Christina went above and beyond any expectations. The entire staff makes you feel welcome and Brian and Jill personally take the time to make sure you are completely satisfied. No matter how big or small my purchase, they have always taken excellent care of me. I am a customer for life:)
I brought my wedding ring in for some maintenance and repair. The staff was very friendly, helpful and very responsive. When I picked up my ring, it looked just as beautiful as it did 21 years ago. Thank you so much!!
Always so friendly everytime you step in the door! My husband worked with Judd to get my enegement ring and they did an excellent job. It’s everything I wanted and more. My husband has nothing but high remarks about Judd and Bay Area Diamond... after going to a few other jewelers he said the other stores didn’t seem to take him seriously or explain what he was purchasing. But Bay Area Diamond made him feel comfortable, explained the processes and even had him come back a couple of different times to make sure he was getting the best. We also worked with Christina to make my wedding band. She was very knowledgeable and kept in contact with us throughout the whole process! Overall, we completely recommend Bay Area Diamond!
Tracy is awesome to work with; the entire staff is very welcoming and makes you feel welcome! They genuinely want to exceed your expectations; definitely a 5 star place to go:)
I went there for an engagement ring and I was blown away with their service. They made the whole experience fantastic! I worked with Leigha and she was...READ MORE
My husband and I have been loyal customers of Bay Area Diamond Company for over 3 years now. Since day one, Brian and Jill, and their employees, have made...READ MORE
Amazing work amazing people. Will defiantly go back
Great people and great company! We bought an engagement ring and wedding bands from them. Judd was wonderful in guiding us through the process. I gave him a budget and he came up with several beautiful options under-budget, at-budget, and slightly over. He was able to clearly describe the differences and help guide us toward a decision. Not once did it seem like he was trying to up sell us. Can’t recommend these folks enough!
I took my watch in because the band wasn’t latching. Was able to have it fixed in one day, and no charge!! I’ll be back�
Great customer service. Will recommend to others.
Best experience at Bay Area Diamond Company! I had a general idea of what I wanted for a custom ring and they were able to take my ideas and turn the ring into something that was more exceptional than I could have imagined. They also designed it in a way that each of my three girls will be able to receive their own ring from it when the time comes. Staff was amazing and friendly, will definitely be my first stop for my any jewelry needs.
Good customer service. Prompt. Beautiful rings and custom designs �
The staff is EXCELLENT! We used a family ring for our engagement but they put a new setting on it and it was gorgeous!
My husband & I had a great experience working with Bay Area Diamond Co. We were looking for a new wedding ring to celebrate our 30th wedding anniversary. The night we chose to go look happened to be their Christmas open house. We were treated to appetizers, drinks & live music! Brian was so helpful & patient in helping us find the perfect setting & diamond. Everyone was so friendly & I would highly recommend them to anyone. Thank you for a great experience & I love my new ring!
Bay Area Diamond Company always has a great selection, service and prices!
I’ve been going to Bay Area Diamond Company for about 4 years now. The staff is so friendly and helpful. The beautiful jewelry there is unique and very reasonably priced. Tonight they hosted a customer appreciation night. What a great place and a nice way to do business.
When looking for a Jewelry store and or a designer Bay Area Diamond is the place to go for fantastic service! I love how personable and friendly the staff is! They are so helpful with helping you find the perfect piece to satisfy your wishes! Leigha helped me put a wish list together so if my husband or children are looking for a gift, Leigha can show them items she knows I would love to have! She sends messages to stop by as she has something new that I would love and may want to add to my list! So thoughtful and they truly care about their customers! Every piece I had fix they did great work and my item looks incredible!
My boyfriend and I had absolutely the best experience here the staff is so nice and friendly and really get to know you as a person. They treat you like a person not just a number I highly recommend them and plan on going back!! If you have a budget in mind they'll do thier best to keep it.
Great people. I'm always taken care of when I walk in the door.
Everyone was very helpful and especially polite to my daughter! I will defiantly be returning!!!! Also will be recommending!!!
Great store. I recommend this jewelry store above any others in the area.
Just had a fantastic experience at Bay Area Diamond. Worked with Lori to help find the right pieces, and Judd to help with pricing + payment. Their onsite jeweler thoroughly answered all my exhaustive questions. Such a perfect experience. I'm never going to a mall jeweler again... Bay Area is the best! ❤